The Role of Facility Management in Enhancing Managed Office Space Tenant Experience

facility management

Facility management is important in so many ways. Especially when it comes to the leasing out of a managed office space. Leasing a managed office space means you depend on the manager to enhance your experience. 

Facility managers have a duty to take care of the physical attributes of the office and also to maintain the workplace workflow. They not only have to take care of maintaining the assets of the office, they also have to make sure that the office supplies are fully stocked. 

When a managed office space is leased by a renter, there are some expectations that need to be met by the facility manager in order to keep the renter’s experience at the office a comfortable one. 

AMC 

AMC is possibly the most important task that a facility manager needs to look over. AMC is the annual maintenance contract. This contract is drawn up by external parties and the facility manager is in charge of finding the right organisation for the company. This needs thorough research and knowledge of the organisations. Choosing an organisation that will not slack off and commit to their maintenance is crucial. 

This ensures a smooth tenant experience. Because if the elevator stops working or if the HVAC system is damaged, the tenant will have problems.

Biophilia

It is proven that employees feel more productive and creative when in nature. So, many employers have started to incorporate greenery in their offices. 

Making sure that the tenants are attracted to their workplace and also that they keep their productivity high is one of the tasks a facility manager has to do. 

Biophilia integration like a living wall or pots in the workplace can make the place a lot more likeable.  

Furniture

Maintenance of furniture is extremely important in a workspace. Broken and damaged furniture is not the best attraction for renters. Keeping the furniture up to date and under inspection at all times is important. This falls under the task of a facility manager. 

If there is any furniture that bothers the tenant, they have to inform the facility manager, who then takes further steps to fix or replace it. 

Assets

Any and all equipment and assets in the office are the responsibility of the facility manager. Depending on whether the assets were leased or bought, the facility manager must keep a record of their working states. For example, if the managed office space provides laptops or PCs to the tenants, it is the facility manager’s job to make sure the tenants are getting what they were promised.

Other than this, managed offices mean fully furnished offices with all amenities, so keeping an eye out on these amenities or facilities is also a facility manager’s responsibility. 

Conclusion:

Facility management is a department that takes care of most of the physical aspects of the office. So in a managed office, the tenants have one point of contact who should be able to help them in case any difficulties arise and that is the facility manager. Facility managers enhance the experience of a tenant in a coworking office space or a managed office space.